What is the difference between soy and paraffin wax?
Soy wax is a vegetable wax made from the oil of soybeans. After harvesting, the beans are cleaned, cracked, dehulled, and rolled into flakes. The oil is then extracted from the flakes and hydrogenated. The hydrogenation process converts some of the fatty acids in the oil from unsaturated to saturated,making itsolid at room temperature. Our soy wax is made from US soybean crops that are not genetically-modifiedand are herbicide and pesticide-free. Paraffin wax is a byproduct of petroleum refining.This wax isproduced by refining or separating the waxes out of crude mineral oils. It is commonly believed that candles made of petroleum-based paraffin waxes create more particulates in the air during combustion, as compared to natural soy wax. Also, paraffin wax is made from a non-renewable resource, where as soy wax is made from a renewable resource.
Why does soy wax pull away from the container?
Soy wax is temperature-sensitive. If you notice wet or cloudy-looking spots on the side of your glass candle, the temperature of the glass is probably cooler than the surrounding air, causing the wax to constrict and pull away from the container walls. As soon as the candle is lit and the temperature of the glass increases, the wax will expand again and will completely adhere to the sides of the candle container.
Help, my candle flame keeps dimming.
We are constantly testing our wicks and candles to make sure you get the best burn possible from your soy candles. Some fragrances are thicker than others, such as Vanilla, and essential oils are thicker than most fragrances. To reduce the chance of your candle burning improperly, you should always burn your candles until the top is completely liquefied to ensure an even, proper burn pool. This "memory" burn is very important because your soy candle will remember the burn pool width and will usually only burn to the outside of the last burn pool that was created. Burning soy candles for longer than four hours at a time is not recommended as the flame might start to dim. Keep the wick trimmed to ¼ inch to prevent smoking and carbon mushrooming. Re-trim the wick before every use. As a last resort, if soy candle flame starts to dim, pour out some of the excess soy wax.
How should I burn my pillars and votives?
Soy wax is a soft wax compared to other candle waxes. Because of this, soy candles that are notmade in containers, such as pillars and votives, should always be burned on proper plates and in holders.
For pillar soy candles, pillar plates that are at least an inch in diameter bigger than the pillar candle should be used, to catch any wax run off that might occur. Most of our soy pillar candles stay self-contained but depending on the scent in thecandle and temperature of your room, the candle can perform differently. You want to make sure that th surface you are burning your candle on is protected, even though so ywax is much easier to clean up than paraffin wax.
Votive soy candles must always be burned in a tight-fitting votive holder to allow the melting wax to be contained in a small area for the longest burn time possible.
Why does a mushroom ball appear at the top of thewick whenever I burn my candle?
It is very common to develop excessive carbon build-up or a "mushroom"at the top of a candle wick. Depending on the type of wick use and the fragrance of the candle, carbon buildup can appear on the top of the wick and can look like a mushroom-shaped ball. This mushroom ball is made from carbon deposits that have built up on the wick from the burning of the wax and fragrance. Before each burn, trim wick and cut off the "mushroom."